top of page
CULTURE
WHAT WE DO?
WE BRING YOUR BRAND STORY TO LIFE THROUGH SERVICE
We specialise in planning and launching new brands by designing bespoke award-winning service experiences. We offer an end-to-end solution for businesses to curate a branded service experience that is uniquely tailored to each brand story. Our services cover a full spectrum from Planning, Pre-opening and Post-opening stages to ensure successful business implementation and continuity.
Every company is unique and different. Thus, we carefully customise every service touchpoint and every stage of the guest journey to create heart-touching experiences for your brands. Our Service essence revolves around our 3 strongest pillars of 3 Ps - People Builder, Product Experience and Personal Touch.
3-C PROCESS
FROM CONCEPT TO REALITY
1. CONCEPTUALISE
2. CO-CREATE
3. COACH
OUR SERVICES
BRANDED SERVICE EXPERIENCE JOURNEY
EXPERIENCE CURATING
We help you find your uniqueness and curate a heart-touching experience that is memorable and authentic.
BRAND
& IMAGE CONSULTING
Your people are the living proof of your brand. We help connect the images of your team and products to your brands.
CULTURE BUILDING
Nothing is more impactful and influential than a strong culture. We work closely with your management Team build your service and team culture from the start.
COACHING
& TRAINING
Extraordinary service comes from a great service mindset. We coach and train your team on a service mindset and skills that help to elevate your service level.
AUDITING
Auditing is important to ensure maintaining and improving your service experience. We curate and customise a service audit program based on your needs and experience.
bottom of page